| Final A | Team | time | Rk. | | 1. Michelle Smith | IRE | 4:39.18 | 3. | | 2. Allison Wagner | USA | 4:42.03 | 4. | | 3. Krisztina Egerszegi | HUN | 4:42.53 | 1. | | 4. Sabine Herbst-Klenz | GER | 4:43.78 | 7. | | 5. Emma Johnson | AUS | 4:44.02 | 2. | | 6. Beatrice Coadă-Căşlaru | ROU | 4:44.91 | 5. | | 7. Lourdes Becerra | ESP | 4:45.17 | 8. | | 8. Whitney Metzler | USA | 4:46.20 | 6. |
| Final B | Team | time | Rk. | | 9. Joanne Malar | CAN | 4:46.34 | 9. | | 10.Hana Černá | CZE | 4:46.78 | 13. | | 11.Nancy Sweetnam | CAN | 4:47.55 | 11. | | 12.Fumie Kurotori | JPN | 4:47.98 | 10. | | 13.Hideko Hiranaka | JPN | 4:48.72 | 12. | | 14.Elli Overton | AUS | 4:50.73 | 14. | | 15.Yseult Gervy | BEL | 4:52.89 | 16. | | 16 Pavla Chrástová | CZE | 4:56.23 | 15. |
|
|
| Heat 4 | Team | time | Rk. | | 1. Krisztina Egerszegi | HUN | 4:43.09 | 1. | | 2. Emma Johnson | AUS | 4:43.45 | 2. | | 3. Allison Wagner | USA | 4:44.06 | 4. | | 4. Beatrice Coadă-Căşlaru | ROU | 4:44.66 | 5. | | 5. Nancy Sweetnam | CAN | 4:48.56 | 11. | | 6. Hana Černá | CZE | 4:49.43 | 13. | | 7. Sarah Hardcastle | GBR | 4:54.64 | 19. | | 8. Darya Shmelyova | RUS | 4:57.06 | 26. |
|
| Heat 3 | Team | time | Rk. | | 1. Michelle Smith | IRE | 4:43.79 | 3. | | 2. Whitney Metzler | USA | 4:44.74 | 6. | | 3. Fumie Kurotori | JPN | 4:48.51 | 10. | | 4. Hideko Hiranaka | JPN | 4:49.32 | 12. | | 5. Pavla Chrástová | CZE | 4:51.35 | 15. | | 6. Chen Yan | CHN | 4:53.87 | 17. | | 7. Britta Vestergaard | DEN | 4:55.03 | 20. | | 8. Cathleen Rund | GER | 4:55.30 | 21. |
|
| Heat 2 | Team | time | Rk. | | 1. Sabine Herbst-Klenz | GER | 4:45.36 | 7. | | 2. Lourdes Becerra | ESP | 4:45.54 | 8. | | 3. Joanne Malar | CAN | 4:47.85 | 9. | | 4. Elli Overton | AUS | 4:49.82 | 14. | | 5. Wu Yanyan | CHN | 4:54.07 | 18. | | 6. Anna Wilson | NZL | 4:55.72 | 24. | | 7. Martina Nemec | AUT | 5:02.52 | 30. | | 8. Nadège Cliton | FRA | 5:06.46 | 31. |
|
| Heat 1 | Team | time | Rk. | | 1. Yseult Gervy | BEL | 4:53.11 | 16. | | 2. Carolyn Adel | SUR | 4:55.48 | 22. | | 3. Mirjana Bosevska | MKD | 4:55.57 | 23. | | 4. Katia Sarakatsani | GRE | 4:56.32 | 25. | | 5. Minpraphal Praphalsai | THA | 4:58.33 | 27. | | 6. Lee II Ji-Hyeon | KOR | 4:59.52 | 28. | | 7. Hsieh Shu-Tzu | TPE | 5:01.70 | 29. |
|
| 